Mastering your Field Service Management

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Mastering your Field Service Management

Technology has undergone various changes in the past decades and caused tremendous changes in the field service management which will help to navigate the world of endless field service technologies. Mirnah Technology Systems is a leading provider in the Mobile computing industry in the areas of UAE, Saudi Arabia, Nigeria, Egypt, South Africa, Algeria, Sudan, Ethiopia, Libya, Dubai, Kuwait for the past 25 years.

Mirnah provides the complete track of the field management services with the specific sections and advanced technology.

Schedule and management-

These two sections are the most time consuming, and absolute need of the business, Real-time scheduling of the actions and order management are the critical factor in the profitability.

Route optimization and tracking-

Providing the most efficient and exact route to the job site with the help of GPS navigation causes decrease the downtime and also manages the nearby available technician allotment when the work is completed and with the new orders.

Status update, tracking, and logs-

This high-time technology helps to capture the time and the activities completed in the field and also helps in managing the upcoming future projects and which results in generating the final plans and invoices.

Asset repositories-

Access to the previous data and information helps in regulating compliance items and streamlines; any clarifications can be referred handy.

Inventory management-

A clear picture of the existing orders, expecting orders and current orders and updating instantly will ensure the process is in the correct place. Inventory management is the essential factor to be held with proper care to lead a successful business.

Invoice processing-

The person in the field can process the prevailing order and can generate new rules from there in need during those scenarios it’s efficient to have the invoice and the process payment on the spot.

Customer communication-

Customer is the base for any business , we rely on them and their order , whereas our services speak aloud when it comes to the retention of our customers during every step right from order placement till the work status and the survey after the completion has to be updated to the customers instantly because having an excellent communication and service with the customers improve the customers and satisfaction which will have a significant and healthy impact in our business.

These are the basic formula to be followed for the effective and the successful field service management FSM for a business to be successful and prospering and Mirnah provides FSM at its best with the  upgraded mobile computing services to make your business simple, class and effective.

 

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