Efficient and successful workforce with Mirnah’s FSM

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Efficient and successful workforce with Mirnah’s FSM

Field service management has evolved significantly in the recent years. A successful business is not in acquiring new business but in the service, we provide our clients. To explore the best field service management in and around UAE, Saudi Arabia, Nigeria,egypt, south africa, Algeria, Sudan, Ethiopia, Libya, Dubai, Kuwait. One has to refer to Mirnah. We have the exclusive Mirnah’s field service management software (FSM) to make things easy to avoid the clumsiness and to provide the simplified maintenance and support.

Manual methods are standard; they take most of your valuable time from your business. Handling piles of paperwork, you have to manually help your customer in scheduling visits which may be missed because of this faulty system, whereas this technology is a long-term investment where you get a lot of benefits and organized work process.

Instant notification

The new order or change of order or existing one’s update, whether the technician is on the way, the issue with the device and the schedule of the technician are instantly sent as a notification; therefore, there is no struggle in knowing the update of the work.

Customize your options

While creating the software you are free to customize it according to the work of your office staff thereby, you will be able to optimize the daily task and assessment easily and quickly.

Route integrated

You have the maps and locations incorporated into the device which will save your technician from losing the valuable work time; he will not be forgotten with the wrong directions nor sites, it also helps to automatically schedule your visits depending upon the area and the direction.

Data are handy

There will be no more pile of paperwork, every data will be computerized and can be handled from anywhere you wish, which will reduce the fuel cost since there is no traveling back and forth to the office for getting data. These data include a description of the work in progress, work completed, report of delayed reasons in the case and all other required information in detail.

Technician utilization

Its hard to keep on checking what work has to be done and to track it correctly but by using (FSM) software the tasks are listed and organized, so it’s easy to keep a track on what to be done and on the unfinished work as well.

Response and Resolution 

When there is an issue instant ticket can be raised with the description which will initiate the prompt response to the posed query and resolve it at the earliest.

Benefits and solution

Authentication in information- it’s easy and quick for the reports to be updated instantly every info is being digitalized, and there is no need of manual interruption or moving to the office to check the details every information can be verified using the software.

Customer-friendly is the significant positive aspects of this software; here the customers are happy with the immediate response and the effectiveness of the work.

Maintenance

Maintenance issue is caused due to the lack of tracking, but with Mirnah by using handheld’s scanner, an RFID tag reader, it’s easy to verify the asset is used for the relevant purpose does it have any fault to be rectified, it also keeps a record of the completion of the task and it also collects the payment.

This is how Mirnah’s field service management software faces the challenges and rectifies the flaws in the tracking system.

For more assistance in regards to the questions and the issues in the Field service management, Asset tracking, Route accounting contact Mirnah.

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